Legal · Updated June 25, 2026

Privacy Policy

Overview

BNA Homes LLC ("BNA Homes," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request an estimate, or communicate with us by email, phone, or SMS, and how we use and protect that information. By using our website or submitting an inquiry, you acknowledge the practices described below.

Information We Collect

Contact information you provide, including name, email address, project or mailing address, and phone number.
Project details you choose to share about the property or the work you are exploring.
Technical data collected automatically when you visit the website, such as IP address, browser type, device information, referring URL, and pages viewed. We use standard cookies and similar technologies for basic analytics.

How We Use Information

To respond to estimate requests and follow up on your inquiry.
To schedule walkthroughs and deliver the construction services you have hired us for.
To send transactional messages (for example, appointment confirmations or document requests) when you have opted in.
To maintain records, prevent fraud, and comply with legal obligations.

SMS Messaging & Consent

BNA Homes LLC offers optional SMS communications to prospective and current clients who opt in. Our SMS program includes both marketing and transactional messages. The following terms apply to all SMS messages sent by BNA Homes LLC:

Program purpose: Recurring messages that may include (a) marketing and promotional messages such as seasonal offers, service updates, and information about our construction services, and (b) transactional and conversational messages such as appointment confirmations, scheduling coordination, document requests, and follow-ups on your inquiry.
Opt-in: You must explicitly opt in by checking the SMS consent box on our contact form or by providing written consent. Consent to receive SMS is never a condition of receiving any service from BNA Homes LLC.
Message frequency: Recurring. Typically up to 6 messages per month; frequency may vary based on your active conversation with us.
Cost: Msg & data rates may apply. Carriers are not liable for delayed or undelivered messages.
Help: Reply HELP at any time or email brian.turner.personal@gmail.com for support.
Opt-out: Reply STOP at any time to cancel. You will receive one confirmation message and no further texts from the program. To re-enroll, submit a new estimate request.
Supported carriers: All major U.S. carriers, including but not limited to AT&T, Verizon Wireless, T-Mobile, US Cellular, and Sprint. T-Mobile is not liable for delayed or undelivered messages.

No Sharing of Mobile Information

We do not sell, rent, share, or otherwise disclose mobile phone numbers or SMS opt-in consent to any third parties or affiliates for marketing or promotional purposes. Information collected as part of SMS consent, including your phone number and consent record, will not be sold, rented, or shared with third parties for marketing or promotional purposes. Such information may be disclosed only to service providers necessary to deliver the requested service, comply with legal obligations, or protect our rights.

Other Information Sharing

We may disclose personal information to service providers that perform services on our behalf, including website hosting, analytics, email delivery, SMS delivery, scheduling, customer relationship management, cloud storage, and security providers. These providers are authorized to use personal information only as necessary to provide services to us. We may also disclose information when required by law, valid legal process, or to protect our rights and the safety of others.

Cookies and Analytics

We use cookies and similar technologies to operate the website, understand website usage, and improve user experience. Most web browsers allow you to control cookies through their settings. Disabling cookies may affect certain website functionality.

Data Retention & Security

We retain inquiry and customer information only as long as needed to fulfill the purposes described above and to meet our recordkeeping obligations. We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including TLS encryption in transit and access controls on our internal systems. No system is perfectly secure, however, and you provide information at your own risk.

Your Choices

You may opt out of email marketing by clicking the unsubscribe link in any message we send.
You may opt out of SMS by replying STOP.
You may request that we update, correct, or delete your personal information by emailing brian.turner.personal@gmail.com. We will respond within a reasonable time, subject to any record-keeping obligations.

California & Other State Privacy Rights

Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have additional rights regarding their personal information. Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to appeal a decision regarding a privacy rights request. These rights may be subject to exceptions and limitations under applicable law. To exercise these rights, contact us using the information below. We will verify your identity before responding.

Children

Our services are intended for property owners and individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

Changes to this Policy

We may update this Privacy Policy from time to time. The "Updated" date at the top of this page reflects the most recent revision. Material changes will be communicated through the website.

Contact

BNA Homes LLC
8300 Bustleton Ave
Philadelphia, PA 19152
(215) 939-7080
brian.turner.personal@gmail.com